Hospice Volunteer Training Series
by Pat Carver, M.S.
©2007
As soon as someone expresses an interest in becoming a hospice volunteer, you are ready! No more hoping that the volunteer will wait for the next set of training classes.
READY
Hospice Volunteer Training is important!
I developed our system of training materials to offer flexible solutions to meet the needs of both large and small Medicare certified hospice programs.
We offer a SYSTEM of study materials developed specifically for hospice volunteers, and designed to complement and work with your training processes.
Available nationwide since 2007, hospices
love our SYSTEM of learning & competency evaluation materials.
We are the Hospice TUTOR!
SET
Set the volunteer up with the Hospice Volunteer Training Series DVD or on-line access KEY & Workbook to begin their personalized volunteer training program. Or, some people may wish to read the full text Manual. Keep in touch by phone, e-mail or face to face visits. File their competency quizzes and reflections. Meet with the volunteer individually or in small groups to cover your hospice’s history, record keeping and other specialized information. Build upon the core information covered in the DVD or on-line training and use the face to face time to build relationships, motivate, discuss, role play and develop that all important sense of belonging.
Once the volunteer has finished the independent study program and any additional requirements to meet your particular standards, complete the final interview process. Give them their first assignment and they are ready to GO!
GO
Consistent, easy to follow core training: By taking advantage of current technology, the hospice insures that all volunteers receive consistent and well presented information. (Your staff may be fantastic, but they may not be good teachers.) Our volunteer training is to the point, clear and concise. The DVD’s, Manuals and on-line segments present the same information, so feel free to use any of these learning tools to match the learning style and needs of your volunteers.
BENEFITS
Saves money: Independent study is not only effective and convenient, but an economical approach to core training. The savings are significant when compared to small class sizes engaged in classroom study. Download our cost analysis form: Cost Analysis.pdf (See all our prices on the Prices page.)
Time efficient & effective segments: The volunteer chooses when to watch the training segments on their home DVD player or computer. For persons who may not own a player or have internet access, consider purchasing a loaner portable DVD player or allow the volunteer to watch the segments on your office TV at times that are convenient for them. Your volunteers will appreciate your flexibility and volunteer friendly attitude.
Meet MEDICARE standards: Simple and easy way to insure that all volunteers receive the same training on subjects needed to fulfill Medicare standards.
Self-contained and ready to go: DVD’s, Manual and Workbook in a ready to go tote bag couldn’t be easier. OR, offer the Workbook & a KEY to access our on-line training portal for persons with high speed internet.
Our Hospice Volunteer Training Series began as a DVD study program. In 2010, we created an on-line video portal as an optional approach for viewing the training segments.
Our VIDEOS (on-line & on DVD), full text MANUAL, student WORKBOOKS and VOLUNTEER REVIEW allow our system to meet the varied needs of adult learning styles & available technology as well as supporting the hospice’s need to document the competency of the volunteer.
Whether you use the DVD’s in class or for independent study, provide the full text Manual for reading or offer on-line access, the volunteer will receive the same core information - no matter the format used, providing amazing flexibility in training!
MEDIA
Not ready for independent study?: Our DVD videos can be shown in class, followed by discussion. Or, they can also be used for make up classes, when volunteers miss a session. The Workbooks can still be used as a resource for the volunteer as well as providing excellent competency evaluation documentation - whether the hospice offers self-study or classroom training.
Competency Evaluation & Documentation: Our WORKBOOK contains Competency Quizzes & Reflection Questions for each topic. Our Volunteer REVIEW in 11x17 format, is designed to be used as an annual competency review tool. A new edition will be available yearly.
Volunteers begin their training immediately: No more waiting until the next training class and hoping the volunteer is still interested in your program.
On-going and on-demand training: Resulting in new volunteers continually beginning their volunteer roles.
Staff remain focused on client care: Patient care is a priority as staff are free from numerous hours of volunteer training.
Recruitment tool: In order to attract younger, busier volunteers, hospices must find flexible ways to get them trained. Independent study as a portion of the training process helps meet that need.
Convenient and thorough for the volunteer: No more travel time; gas expense and juggling class, family and work.
Building strong volunteer relationships: Allow our independent study program to cover the core information. You then build upon that information through discussion, role playing, mentoring, stories, and examples through face to face interaction individually or in small groups. With the right community building activities and motivational experiences, you can spend less face-to-face time with the volunteer, yet build strong and enduring relationships because you are focused on doing just that, rather than trying to cover large quantities of core information. Let our program open more opportunities for getting to know the volunteer.
Do you have required numbers of hours for volunteer training? Our program can cover a good many of those hours. The video instructional segments are 6 hours. There are 15 competency quizzes (10-12 questions each) and the Workbook contains 16 sets of Reflections (essay questions) If your volunteer completes both of these assignments, most will spend anywhere from 20-60 minutes per segment. Averaging only 30 minutes x 16 segments = 8 hours beyond the 6 hours of viewing time.
Want to stay informed of specials, new products and our monthly newsletter? Join our e-mail contact list.
There is no obligation & your address will not be shared or sold to others. You can always unsubscribe at anytime. Simply e-mail us with your name, hospice name and e-mail address:
Pat Carver Media
3294 Summit Ridge Terrace
Chico, CA 95928
Phone 800.328.4160
FAX 888.788.5619
Want to print the information from this page?
We’ve made it easy with a downloadable PDF. Welcome Page1.10.pdf
(If for some reason you are not able to download the information, e-mail me us & we will either e-mail or fax the information to you.)
MEDIA
Pat’s portrait by Ryan Carver
All other photos by Pat Carver
Independent study as assessment tool: A potential volunteer’s success with self-study is a strong indicator as to their ability to follow through and perform volunteer duties independently.
Competency Evaluation & Documentation: Our WORKBOOK contains Competency Quizzes & Reflection Questions for each topic. Our Volunteer REVIEW in 11x17 format, is designed to be used as an annual competency review tool. A new edition will be available yearly.
The Hospice Volunteer Training Series by Pat Carver - A SYSTEM for Hospice Volunteer Training
DVD’s, On-line Training Portal, Workbook, Manual, Annual Competency Review