Hospice Volunteer Training Series

by Pat Carver, M.S.

©2007

 
 

As soon as someone expresses an interest in becoming a hospice volunteer, you are ready!  No more hoping that the volunteer will wait for the next set of training classes.

 

READY

Hospice Volunteer Training is important!

I developed our system of training materials to offer flexible solutions to meet the needs of both large and small Medicare certified hospice programs.


We offer a SYSTEM of study materials developed specifically for hospice volunteers, and designed to complement and work with your training processes.

Available nationwide since 2007, hospices

love our SYSTEM of learning & competency evaluation materials.  

We are the Hospice TUTOR!

SET

Set the volunteer up with the Hospice Volunteer Training Series DVD or on-line access KEY & Workbook to begin their personalized volunteer training program.  Or, some people may wish to read the full text Manual.  Keep in touch by phone, e-mail or face to face visits.  File their competency quizzes and reflections.  Meet with the volunteer individually or in small groups to cover your hospice’s history, record keeping and other specialized information.  Build upon the core information covered in the DVD or on-line training and use the face to face time to build relationships, motivate, discuss, role play and develop that all important sense of belonging. 

Once the volunteer has finished the independent study program and any additional requirements to meet your particular standards, complete the final interview process.  Give them their first assignment and they are ready to GO!

GO

Consistent, easy to follow core training:  By taking advantage of current technology, the hospice insures that all volunteers receive consistent and well presented information.  (Your staff may be fantastic, but they may not be good teachers.)   Our volunteer training is to the point, clear and concise.  The DVD’s, Manuals and on-line segments present the same information, so feel free to use any of these learning tools to match the learning style and needs of your volunteers.

BENEFITS

Saves money: Independent study is not only effective and convenient, but an economical approach to core training.  The savings are significant when compared to small class sizes engaged in classroom study.  Download our cost analysis form:  Cost Analysis.pdf     (See all our prices on the Prices page.)

Time efficient & effective segments:  The volunteer chooses when to watch the training segments on their home DVD player or computer.  For persons who may not own a player or have internet access, consider purchasing a loaner portable DVD player or allow the volunteer to watch the segments on your office TV at times that are convenient for them.  Your volunteers will appreciate your flexibility and volunteer friendly attitude. 

Meet MEDICARE standards:  Simple and easy way to insure that all volunteers receive the same training on subjects needed to fulfill Medicare standards.

Self-contained and ready to go:  DVD’s, Manual and Workbook in a ready to go tote bag couldn’t be easier.  OR, offer the Workbook & a KEY  to access our on-line training portal for persons with high speed internet.

Our Hospice Volunteer Training Series began as a DVD study program.   In 2010, we created an on-line video portal as an optional approach for viewing the training segments.

Our VIDEOS (on-line & on DVD), full text MANUAL, student WORKBOOKS and VOLUNTEER REVIEW allow our system to meet the varied needs of adult learning styles & available technology as well as supporting the hospice’s need to document the competency of the volunteer. 

Whether you use the DVD’s in class or for independent study, provide the full text Manual for reading or offer on-line access, the volunteer will receive the same core information - no matter the format used, providing amazing flexibility in training!

MEDIA

Not ready for independent study?:  Our DVD videos can be shown in class, followed by discussion.  Or, they can also be used for make up classes, when volunteers miss a session.  The Workbooks can still be used as a resource for the volunteer as well as providing excellent competency evaluation documentation - whether the hospice offers self-study or classroom training.

Competency Evaluation & Documentation: Our WORKBOOK contains Competency Quizzes & Reflection Questions for each topic.  Our Volunteer REVIEW in 11x17 format, is designed to be used as an annual competency review tool.  A new edition will be available yearly.