Testimonials

Hospice Volunteer Training Series by Pat Carver, M.S.

©2007 - 2011

 
 

From Kaye, Volunteer Coordinator, Hospice & Home Care of Reno County

The online training is working so well for us. I will still have the group/classroom training sessions twice a year, but having the online to offer, especially to the working people, is great. Thanks.

Volunteer Comments:

“The voice on the DVD’s is so relaxed, easy to listen to and understand.  I like having the same voice throughout so I don’t have to key in to a new voice.”

“I come from Africa and sometimes have difficulty with language here in the US.  I found that I could understand the voice and materials presented on the DVD’s.  It was much clearer and easier to follow than being in a classroom setting with other distractions.  I could focus and follow along, helping me feel confident that I will be ready to take on this new volunteer role.  I needed a little help with the language on the quizzes, but understood the materials.  I was able to complete the exams with a little help from our volunteer coordinator.”

References available upon request:

Volunteer coordinators and directors from across the United States have purchased our Hospice Volunteer Training Series.  Each has their own unique system of incorporating and using our materials as part of their complete training process.  If you would like to speak to a volunteer coordinator who uses our materials as part of their training, please e-mail us.

From Christine, Volunteer Coordinator, Omega Hospice, MO

I like using the materials  because then I can spend more time with the volunteers just

answering questions, getting to know them, interviewing, etc. We've gone from 6 volunteers to almost 40 in 3 months, so it is nice to be able to get them started right away without having to try to sync up all of their schedules.  Keep up the good work!

From Nancy, Volunteer Coordinator, Southern Tier Hospice, NY

Your DVD training program has been such a hit with my volunteers, that I’ve got a waiting list for folks wanting to do their training this way!  Many people have found it much easier to train at home, rather than wait for a classroom-type training that fits their schedules.  Fortunately, there will always be those who enjoy that setting (as I do too), but it so great to be able to offer this option, rather than risk losing a good volunteer.


With that said, I’m going ahead and ordering two more sets!


I would be happy to be part of your testimonials!  I really do believe this is a great way to capture a wide range of volunteers.  Most of my retired volunteers have the ability to be flexible with training classes, etc.; however, I’ve found it is the working person, young, to middle-age professionals, who are eager to have this form of training available. 

From Leanne, Volunteer Team Lead, Hospice Care of SW MI

Jan 2008:  The response from the pilot training program was good.  Most of the “graduates” have been in the field for 6 weeks now and are doing well with client contacts.  I give your training program a gold star!!!  It allows me the flexibility to offer so many more classes. 

DEC 2008:  We really love the Workbook!  

FEB 2009:  When a product works well....we need to share!

DEC 2010:  End of year order for Workbooks!

2011:  Still working well with a cost savings.

From Ginne, Volunteer Coordinator, Jamestown Hospice, ND

Jan 2010:  ... we had our first potential volunteer begin yesterday. She really liked the ease of viewing the training and thought the information was great.  I loved the fact that she could start her training at her convenience and the time she and I spent together was real quality time spent getting to know one another and to answer her questions or concerns.

From Robin, Volunteer Coordinator, Hospice & Palliative Care of WA County, OR

November 2010:  ... Also the new volunteers really loved your On-Line training. 

 

From Jacqueline, St. Cloud Hospice, MN

August 2010:  I am so looking forward to getting started, as are many potential volunteers!  I've worked as a hospice volunteer coordinator for 12 years now in 3 different states, and this is by far the most volunteer friendly volunteer training system I've seen!  (Not to mention how simple it makes it for volunteer coordinators and hospice agencies!)   Thank you!

Over 400 Hospices in 48 States have purchased Training and/or Documentation materials from us.

From Kathy, Volunteer Coordinator, Hospice of Southern Maine

The way we used the Review gave us time for discussion.  I look forward to the next one.  I really was happy with the many topics covered.  The volunteers all (every one) expressed positive feelings about your “review” and our two hour process.  It got the more experienced volunteers charged up again. Thanks so much.

From Tracy, Volunteer Coordinator, Hospice of Dare County

I just finished my first training with your materials and it was such a pleasure.  The training manual I inherited was a jumble of items added by each person before me.  Yours was straight forward, easy to understand for the new volunteer, but not boring for the seasoned volunteer.  I have recommended your program to a friend... She too, found the manual and workbook up to date and relevant, without being overwhelming.  Thank you for such a wonderful program and I highly recommend it, and will, to others.